Category: Geeks r Us
Yesterday, I installed system access on my laptop, running windows seven, 32 bit. The install went off without a hitch. However, after I pressed alt n to launch the system access mobile network, my laptop started acting all crazy, slowed down, stopped responding, that sort of thing. I was able to get jaws back in to focus, and shut down the laptop using the proper method, thinking that it just needed time to chill. After waiting a bit, I turned the laptop on, but nothing came up, no windows music, no jaws, nothing. I got somebody from be my eyes to tell me that there was a message on the screen, saying that windows failed to start because of a recent software or hardware change. I was then told to insert my windows disk, which I do not have. With sighted help, I tried to boot in to recovery mode, in the hopes that a system restore would fix the problem. From what I could gather, there were options on the screen like windows seven vista service and windows xp something or other. Could this problem have been caused by a virus, or was it caused by installing system access? If either case is true, how can I prevent the same issue from happening on my other computer? Any help would be grate.
That depends on where you got the install.
It is possible your source was tainted?
Make sure your source is clean, and you should be fine?
Download any application and save it.Next scan it with good program and see what you get back.
You could set your computer back to factory depending on what kind it is to recover it if you don't have the program for Windows.
Use the other computer to research how depending on your model that isn't working.
I got the install from system access to go. After I logged in to my account, I chose install system access on this computer. I have system access on my other computer, so I'm just wondering if I should just remove the program, and if I do, will I have the same problem?
If you are unable to use jaws and need to shutdown your computer. do the following
press windows R together to bring up your run diolog
type the following without the left and right parenthicies
(shutdown /r /f /t 0)
Press enter, do not add a space at the end.
Wait for your computer to shut down.
Give it a few minutes then turn it back on.
If you are needing Jaws to come up and it is not working out you can do something similar.
Press Windows r
Then type in
(jaws17)
For jaws 17 or whatever jaws you have.
(jaws16)
(jaws15)
(jaws14)
so on
this works for other things but these two are helpfull to know.
The main issue I'm having is, I can't even get the laptop to start. The only thing I'm
getting on the screen, according to cited help is the same message I mentioned before.
I'm wondering at this point if it is even safe to remove system access on my desktop
without causing the same problem.
Unrelated topic I know, but I had no idea people still used system access! Ever since I found out you can create portible copies of NVDA, that's mostly what I've been using when I need to troubleshoot someone else's computer.
I guess the question is, why do you want the program?
Is it important enough to take that chance again?
I can't say if you'll have the exact same problem, because I don't know if the source you are getting it from is sending you a clean file.
I'd not install a file from the exact same source on another machine, if that source caused the problem you describe on one.
That source is sending you a bad file.
I could scan it as I described, but I'm not with you, so can't do this for you.
Get your laptop back running by the methods I've described, and maybe find a different source for the system access, or forget it period if you don't have another source.
Even programs that are suppose to be legit sometimes will get a virus piggybacking.
So maybe that source hasn't check the server to make sure it is clean.
When my laptop is fixed, I have no plans to put system access back on. I mainly use system access for the system access mobile network, because of the content they offer as far as dvs movies.
I'm an active SA user and have never seen this problem on any computer I have ever used, and I have used it on several. This sounds like an issue with the computer more than SA.
It sounds to me like the hard drive is failing. Like the blue screen of death. If there is no way you can get your system to go into recovery mode or safe mode, the only thing you can do is to try to re install windows. you'll loos everything though, but if it fixes the problem, you have to do what you have to do.
Not if a Windows 7 disk could be found.
You can asked to repair windows instead of reinstall it.
I don't think the hard drifves bad, because it was working smoothly until.
It stil is working.
I took my laptop in to a local computer repair place. According to the guy, my hard drive had failed. I think that installing system access was the straw that broke the camel's back so to speak.
Odd that.
So, did you install it on the desktop?
Wow, I had a feeling that was what it was, the damn hard drive. Odd though, it shouldn't have made it crash like that.
You were correct. Usually the drives give some sort of warning.
I guess computers are as computers will be.
Sometimes yes they do, but a lot of the times no. I remember one time years ago we had an old desktop that was running xp home, I believe it was back in 2006, I was trying to shut it down, and then next thing you know, it studders over and over and over so I had to do a cold shut down, and when I got back home from school on Friday before that Christmas, I was told that windows was having trouble, and we had to call dell and they had to send us a recovery cd, which we were able to use and recover the hd, we got lucky, but again, a lot of times when the hd is failing you wont get any sort of warning.
I have installed system access on the desktop and have not had any problems. I think back in late June or early July, I got some odd messages. One said that I was going to be logged off in one minute after I started a program that I run every day. I was logged off, the computer restarted, and things worked for a while. The next issue happened on patch Tuesday, and at the time, I thought it was just because we had several computers trying to grab updates. The laptop was being slow, jaws would take several seconds to respond. But that issue cleared up the next day. The last issue before system access happened when I logged on. I was told that the laptop couldn't connect to the windows notification service, whatever that is. I rebooted and that was fixed.
hmmm, sounds like some sort a virus may have gotten you or spyware.
Yep. They can ruin drives actually.